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Subprocessors

Version 2026-08-17 · Effective 2026-08-17 · Issued by Intelligena LLC, a California limited liability company

Intelligena LLC, a California limited liability company engages a small number of third parties to help deliver Intelligena. Each is bound by a written contract that limits it to processing on our documented instructions, requires appropriate security measures, and imposes confidentiality obligations no weaker than our own.

1. Categories of subprocessor

FunctionWhat it may processLocation
Infrastructure hosting and compute All data, at rest and in transit United States
Object storage and content delivery Uploaded files, media, exports and published assets United States
Payment processing Name, email, billing address, card details (we never receive the full card number), transaction records United States
Transactional email delivery Recipient address, message content and delivery metadata United States
SMS and voice delivery Telephone number, message content, delivery metadata United States
Machine-learning model providers Only the content submitted to an AI feature at the moment it is used United States
Error monitoring and observability Diagnostic and log data, which may incidentally contain identifiers United States
Domain, DNS and network security IP addresses and request metadata Global edge network

2. Our commitments

  • Every subprocessor is engaged under a written contract imposing data-protection obligations at least as protective as those we owe you.
  • No subprocessor is permitted to use your content to train its own models, and our model-provider contracts prohibit it expressly.
  • We remain responsible to you for a subprocessor’s performance.
  • We assess each subprocessor’s security posture before engaging it and periodically afterwards.

3. Getting the current named list

The current schedule naming each subprocessor, its role and its location is provided on request to privacy@intelligena.com, and is attached to any Data Processing Addendum we sign with you.

4. Changes

We may add or replace a subprocessor. Where you have a signed Data Processing Addendum with us, we will give the notice that addendum requires before a new subprocessor begins processing, and you may object on reasonable data-protection grounds. Where you do not, the version and date at the top of this page record when this notice last changed.

How to reach us

General and legal
legal@intelligena.com
Privacy requests
privacy@intelligena.com
Copyright / DMCA
dmca@intelligena.com
Abuse reports
abuse@intelligena.com
Support
support@intelligena.com

Notices in writing

Any notice this agreement requires to be given in writing may be sent to:

Intelligena LLC
3400 Cottage Way Ste G2
Sacramento CA 95825
United States of America
Intelligena

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© 2026 Intelligena LLC. Framework names (FedRAMP, CMMC, NIST, CISA) are referenced factually to describe the assurance levels we design against; Intelligena is not affiliated with or endorsed by those bodies.